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Faulty or Damaged Product

How can I order a replacement part for a product if it's been damaged?

To order a replacement part for a damaged product, you will need to contact the retailer from whom you originally purchased the item. If you purchased it directly from our shop, we will check with our distributor to see if replacement parts are avail

What should I do if my order is delivered with a damaged item?

We take great care packing your order but damage in transit can happen. Please inspect all deliveries immediately to ensure your goods are correct and undamaged. Please notify us of any issues within 7 day. Please take photos of the damaged item and

How do I report an incomplete or missing part of my order?

If you find parts of your order missing upon delivery, please contact us by email [email protected] or via our website contact form, with your order information as soon as possible. Once we investigate the issue, we will arrange for the missin