Discount codes found on third-party websites are generally not valid for use on our site. At Ark Wildlife Ltd, we only share official offers and discount codes directly with our subscribers via email. To ensure you receive the latest valid offers, we

Discount codes found on third-party websites are generally not valid for use on our site. At Ark Wildlife Ltd, we only share official offers and discount codes directly with our subscribers via email. To ensure you receive the latest valid offers, we recommend subscribing to our mailing list using the following link. This way, you&#x2019;ll never miss out on our exclusive deals and promotions.<a data-fr-linked="true" href="https://www.arkwildlife.co.uk/pages/subscribe-to-our-newsletter" id="isPasted">https://www.arkwildlife.co.uk/pages/subscribe-to-our-newsletter</a>If a discount code is leaked onto a third-party website - We reserve the right to modify or cancel promo/discount codes at any time without notice if it is deemed necessary.

I found a discount code on another website. Can I use it on your site?

Please see the below points for our terms and conditions for applying promotional codes:

Please see the below points for our terms and conditions for applying promotional codes:<ul><li style="font-size: 16px;">Promo/discount codes must be applied at checkout, or prior to payment of order by phone to receive the applicable discount.</li><li style="font-size: 16px;">Promo/discount codes cannot be applied retrospectively after completion of order and refunds will not be offered in place.</li><li style="font-size: 16px;">&#xA0;Only one promo/discount code can be used per order.</li><li style="font-size: 16px;">&#xA0;With &apos;one time use&apos; promo/discount codes, if your order value is below the value of the code, no residual code will be issued.</li><li style="font-size: 16px;">&#xA0;Promo/discount codes are valid for a limited time (subject to the stated specific code conditions) and cannot be extended.</li><li style="font-size: 16px;">&#xA0;Discounts may apply to eligible products only (subject to the stated specific code conditions) and may exclude shipping fees.</li><li style="font-size: 16px;">&#xA0;Promo/discount codes cannot be exchanged for cash or combined with other offers.</li><li style="font-size: 16px;">New Subscriber and all non product specific Promo Codes are one-time use only, valid against full price products (excluding Schwegler, Vivara Pro, Woodstone and Live Mealworms) and are not applicable against surcharge shipping fees.</li><li style="font-size: 16px;">&#xA0;&apos;Photo Competition Winner&apos; voucher codes are valid against all products and are not applicable against surcharge shipping fees.</li><li style="font-size: 16px;">&#xA0;We reserve the right to modify or cancel promo/discount codes at any time without notice if it is deemed necessary.</li></ul>

Discount Code Terms & Conditions

We offer our visitors a welcome discount to use on your first order as a new subscriber to our email marketing!. If you haven't yet subscribed to our emails, and do so via the link below - You'll be sent an email with your exclusive voucher code, whi

We offer our visitors a welcome discount to use on your first order as a new subscriber to our email marketing!&#xA0;If you haven&apos;t yet subscribed to our emails, and do so via the link below - You&apos;ll be sent an email with your exclusive voucher code, which you&apos;ll need to apply at the checkout to receive your discount.&#xA0;<a data-fr-linked="true" href="https://www.arkwildlife.co.uk/pages/subscribe-to-our-newsletter" id="isPasted">https://www.arkwildlife.co.uk/pages/subscribe-to-our-newsletter</a>

New Subscriber Discount

Chat with our wildlife experts here, for all non-urgent queries.

For urgent inquiries, such as missing or damaged goods, we recommend contacting us by phone to receive a direct and immediate response.

Our goal is to resolve the issue for you as swiftly as possible.

If you're experiencing a problem, or have an urgent inquiry, please contact our friendly customer services team on our free phone number below.

Ark Wildlife

Promo Codes & Discounts

Does your online shop send international deliveries?

What is your shipping policy?

P&P How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

Parcel Delivered to Wrong Address

How do I track my order?

My order was marked delivered but it’s not here!

How do i add delivery instructions?

Delivery

Creating an account

How to Log-In

Why Don't I Need A Password to Log-In?

Updating Payment Details

How To Add or Remove Addresses?

How To Set Order Reminders

How To Stop Order Reminders

How to Sign Out of Account

Invoices and Gift Orders

What Are The Available Payment Methods?

Can I Place An Order Over The Phone?

How To Subscribe To Ark Wildlife

Ordering & Account Queries

How do I make a return?

When will I get my refund?

Returns

How can I order a replacement part for a product if it's been damaged?

What should I do if my order is delivered with a damaged item?

How do I report an incomplete or missing part of my order?

Faulty or Damaged Product

How do I cancel my order?

Can I edit or add anything to my order?

Incorrect Delivery Address Showing

Cancelling or Amending Orders

What measures do you take to ensure product quality?

Do you offer environmentally friendly packaging?

How do I find the right product for my needs?

Do you have a physical store location?

Can I request a product catalogue?

How do I subscribe to your email newsletter?

Do you have an affiliate program?

Is The Paper Tape Recyclable?

Is Ark Wildlife UK Based?

About Us & Our Products