Chat with our wildlife experts here, for all non-urgent queries.

For urgent inquiries, such as missing or damaged goods, we recommend contacting us by phone to receive a direct and immediate response.

Our goal is to resolve the issue for you as swiftly as possible.

If you're experiencing a problem, or have an urgent inquiry, please contact our friendly customer services team on our free phone number below.

Ark Wildlife

If your parcel has been delivered to an incorrect address, please contact our customer service team on 0800 085 4865; Our team will contact DPD on your behalf.&#xA0;You can identify the delivery location using DPD tracking, which provides a GPS location at the time of delivery. We recommend, if possible, retrieving the parcel yourself, as it may not be feasible for the driver to return the same day. Please note that DPD initiates investigations for incorrectly delivered parcels, which can take up to six days to resolve.&#xA0;

If your parcel has been delivered to an incorrect address, please contact our customer service team on 0800 085 4865; Our team will contact DPD on your behalf. You can identify the delivery location using DPD tracking, which provides a GPS location a

Parcel Delivered to Wrong Address

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Parcel Delivered to Wrong AddressUpdated 10 months ago