Invoices and Gift OrdersUpdated 2 months ago

Q: Does my parcel include a paper copy of the invoice?
A: No, our parcels do not include a paper copy of the invoice. Instead, you will find a despatch note with details of the products ordered, but no prices are shown.

Q: How will I receive the invoice for my order?
A: There is a link to download a PDF of your invoice on your website order confirmation email. 

Q: Why don’t you include paper invoices with parcels?
A: We aim to reduce paper waste and streamline our processes by providing the option of invoices digitally. This ensures quick and reliable access to your invoice while supporting environmental sustainability.

For any further questions, feel free to reach out to our support team.