Chat with our wildlife experts here, for all non-urgent queries.

For urgent inquiries, such as missing or damaged goods, we recommend contacting us by phone to receive a direct and immediate response.

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If you're experiencing a problem, or have an urgent inquiry, please contact our friendly customer services team on our free phone number below.

Ark Wildlife

<p>We have introduced a authentication system which does not use a traditional password set-up. This makes logging in easier and safer for all our customers. No more forgetting your passwords!</p><p>When logging in to our website, after you&apos;ve entered your email address, you will be prompted to enter a One Time passcode which is sent to your email address.&#xA0;</p>

We have introduced a authentication system which does not use a traditional password set-up. This makes logging in easier and safer for all our customers. No more forgetting your passwords!. When logging in to our website, after you've entered your e

Why Don't I Need A Password to Log-In?

Ordering & Account Queries

Does your online shop send international deliveries?

What is your shipping policy?

P&P How much does shipping cost?

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How long does delivery take?

Parcel Delivered to Wrong Address

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Delivery

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How To Set Order Reminders

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How to Sign Out of Account

Invoices and Gift Orders

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Can I Place An Order Over The Phone?

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When will I get my refund?

Returns

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What should I do if my order is delivered with a damaged item?

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Faulty or Damaged Product

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Incorrect Delivery Address Showing

Cancelling or Amending Orders

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Is The Paper Tape Recyclable?

Is Ark Wildlife UK-Based?

About Us & Our Products

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Why Don't I Need A Password to Log-In?Updated 10 months ago